Frequently Asked Questions
If you still need help, please contact us at hello@bunnymae.com
Product
What is the Magna Dream Board?
The Magna Dream Board is a versatile, stationary whiteboard designed for creative play, learning, and organization. It serves as an interactive canvas for kids, a practical tool for students, and a stylish note board for professionals, making it perfect for homes, offices, and dorm rooms.
What are the dimensions of the Magna Dream Board?
The board measures 32x48 inches, providing a generous surface area for writing, drawing, and organizing.
What materials is the Magna Dream Board made from?
The board is crafted from high-quality, non-toxic materials that are safe for children and durable for daily use. Its smooth surface is perfect for dry-erase markers and magnets.
How do I install the Magna Dream Board?
The Magna Dream Board comes with all necessary mounting hardware and detailed instructions. It can be easily mounted on any wall, making setup quick and straightforward.
Can the board be used in places other than a child’s playroom?
Absolutely! The Magna Dream Board is designed to fit seamlessly into various environments. Use it in kitchens for family notes, in offices for brainstorming, in dorm rooms for study aids, or anywhere you need a versatile writing surface.
How do I clean the Magna Dream Board?
To clean the board, simply wipe it down with a dry cloth or a damp cloth for tougher marks. Avoid using harsh chemicals to maintain the board’s surface quality.
Is the Magna Dream Board safe for children?
Yes, the Magna Dream Board is made from non-toxic, child-safe materials. It’s built to withstand everyday use, making it a safe addition to any child’s play or learning space.
What comes with the Magna Dream Board?
Each Magna Dream Board includes the board itself, detailed mounting directions, and care instructions. The board does not come with markers or magnets, allowing you to customize your set-up with your preferred accessories.
Does the board work with all dry-erase markers and magnets?
Yes, the Magna Dream Board is compatible with all standard dry-erase markers and most types of magnets. We recommend testing new markers or magnets on a small section first to ensure they work well with the board.
Can I use the Magna Dream Board for professional settings?
Definitely! The Magna Dream Board is perfect for offices, meeting rooms, or any professional environment where a sleek and functional whiteboard is needed. It’s great for brainstorming, planning, or displaying important information.
Do you offer a warranty?
Yes, the Magna Dream Board is compatible with all standard dry-erase markers and most types of magnets. We recommend testing new markers or magnets on a small section first to ensure they work well with the board.
Where can I find more tips and ideas for using the Magna Dream Board?
Join our newsletter or follow us on social media for creative ideas, tips, and inspiration on how to make the most of your Magna Dream Board!
Customer Service
What’s the return policy?
We offer a strict no-return policy for our products designed for children, ensuring safety and hygiene standards are upheld. However, in special circumstances, exchanges are permitted within 14 days of receipt for unopened and unused items. Customers are responsible for return shipping costs, and refunds are issued to the original payment method or as store credit. For more details, please see our Returns and Exchanges policy.
How can I track my order?
Once your order leaves our warehouse, you will receive a separate email containing tracking information. Please be aware that it may take up to 7 business days for your items to be packaged and shipped from our warehouse before you receive this email.
Can I use multiple discount codes at once?
No, you can only use one discount code or promotion per order. We apologize for any inconvenience this may cause. If you have multiple discount codes, we recommend using the one that provides the greatest benefit to you.
What if the product came damaged?
We are sorry that this happened. Please contact us at hello@bunnymae.com with pictures of the damage within 48 hours upon receiving your order, and we will make it right.
My order did not arrive. I’m afraid it’s lost or stolen.
Unfortunately, Bunny Mae is not responsible for lost or stolen packages. We recommend contacting the shipping carrier directly and providing the tracking number to obtain more information and assistance regarding your delivery.
I need to update the shipping address.
Please contact us immediately at hello@bunnymae.com. Our team will be able to assist in updating the address if the item has not yet left the warehouse. However, once the item has been shipped, we cannot change the shipping address.